Charlotte Lock spent three years as pan-partnership customer director at the business. The brand is yet to confirm who will ...

He hopes the new campaign will restore trust in the John Lewis brand among customers to deliver on quality, price and service. While the John Lewis boss is tight-lipped on how much the retailer is ...

John Lewis Partnership’s customer director Charlotte Lock has stepped down after almost three years. Lock shared on LinkedIn that she was leaving the business “for a role which is a personal passion” ...

John Lewis Partnership's chief customer officer has stepped down after nearly three years in the role. Charlotte Lock joined ...