The setting in question 'only enables features requiring internet access like co-authoring a document,' Microsoft says.

Reports that the tech giant is taking user data through its best known business software to train its AIs follows a global crash on Monday.

Confusion over Connected Experiences settings in 365 apps spark concerns Microsoft's Connected Experiences option in its productivity suite has been causing consternation amid accusations that the default setting might allow Microsoft to train AI models using customers' Word and Excel documents and other data.

Microsoft faces allegations of using Word and Excel data for AI training, which it denies, emphasizing user privacy and control.

Microsoft has reached out to confirm that it does not use customer data to train its large language models. They

Microsoft's 'optional' Connected Experiences enable Microsoft to use Excel and Word files to train its AI technology, but it is possible to turn this feature off.

This week, Microsoft refuted reports claiming that it is training its Copilot AI on data customers store in Microsoft 365.