The policy change may come as a shock to loyal fliers, as free checked bags have been a perk offered to Southwest customers ...

Customers with the highest loyalty status will be spared from the fee, but others will have to pay for checked bags for ...

Southwest is rolling back its signature two-bags-free policy, with most customers losing the perk starting in May. The ...

Customers can still check two bags for free if they are Rapid Rewards A-List Preferred Members or traveling on Business Select fares, according to the airline.

according to Southwest's website. Travelers use a Southwest Airlines Co. self-check-in kiosk at Logan International Airport in Boston on Friday, July 19, 2019. ( Scott Eisen/Bloomberg via Getty ...