At KMWorld 2024, Information Today, Inc., announced KM & AI Summit 2025, a premiere event hosted in Scottsdale, AZ that invites professionals from all industries to discuss and explore the bustling ...

While storytelling uses stories as a communication strategy, story thinking uses story structure as an operational strategy, embedding sensemaking within working and learning models and environments.

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

ChapsVision, a leader in AI-enriched data processing, is announcing its acquisition of Sinequa, a global authority in AI-powered enterprise search and retrieval-augmented generation (RAG). Along with ...

GenAI continues to astound, but it also struggles to produce real business value outside of a few applications such as customer support chat and the productivity gains of producing rough drafts. While ...

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

Five9, provider of the Intelligent CX Platform, is launching Five9 AI Agents, the next generation of Five9 Intelligent Virtual Agents (IVA) that merge GenAI with conversational AI and natural language ...

CEO & Founder Eigen Impact Consulting Author, Communities of Practice at the World Bank: Breaking Knowledge Silos to Catalyze Culture Change & Organizational Transformation ...

Stuti is an Evaluation Officer at the World Bank’s Independent Evaluation Group (IEG). She works across human capital, country programs, and corporate evaluations. Recently, she contributed to IEG’s ...

Parallels a global leader in virtualization and end-user computing, is releasing Parallels RAS 20 (Remote Application Server), the latest version of its virtual application and desktop delivery ...

This further enables the company to provide a defensible technology strategy that leverages the right tool to solve each client's unique data challenges ...

The company replaced their old telephony-driven IVR technology with Verint AI-powered IVA to deliver tangible business outcomes ...