The true power of conversational AI lies not in its ability to mimic human speech but in how it reshapes decisions, builds trust and adapts to complexity.

The human brain is the biggest energy consumer in the body, and we tend to reduce energy consumption and try to minimize cognitive load. We are inherently lazy, always seeking ways to automate even the most minor tasks.

As artificial intelligence (AI) continues to evolve, its impact on society becomes increasingly profound. To gain insights into the trends shaping the AI landscape in 2025, we spoke with Wei Xu, an associate professor at Georgia Tech’s School of Interactive Computing, whose research focuses on natural language processing and machine learning.

AI in ITSM (Information Technology Service Management) holds remarkable promise—boosting efficiency, personalizing experiences, and forecasting issues beforehand. However, leveraging this promise goes beyond merely succumbing to the trends.

Generative AI projects will move from pilot phase to production for many companies this year, which means the workforce will be affected in ways never before imagined, says Sarah Hoffman, director of AI research at AlphaSense.

Artificial Intelligence (AI) has reshaped almost every facet of modern life, spanning industries from healthcare to entertainment.

The rush to embrace and roll out generative AI tools and platforms is driving a rush of would-be workers to online learning for AI skills.

Cyber abuse manifests in various forms, including hate speech, cyberbullying, emotional abuse, trolling, and impersonation. These behaviors can lead to severe psychological distress, such as anxiety,

Recruiting tools powered by artificial intelligence (AI) can help hiring teams quickly screen resumes and give feedback to applicants. These tools also provide real-time analysis of the candidates during the interview process and predict how well an employee will fit in.

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right for you.

Discover how generative AI streamlines data governance, enhancing trust, security, and business-driven data adoption.

Large Language Models (LLMs) have changed how we handle natural language processing. They can answer questions, write code, and hold conversations. Yet, they fall short when it comes to real-world tasks.