How To Setup an IVR Call Flow to Maximize Containment Rate
How To Setup an IVR Call Flow to Maximize Containment Rate Your email has been sent Thoughtful IVR call flow design helps ...
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Manual Timesheet Guidance
Most William & Mary employees must submit their timesheets online using Banner's Employee Self-Service (ESS). Employees use ESS to complete timesheets and check benefits and leave balances. You can ...
14 Ways HR Managers Can Effectively Track DEI Progress And Plan For The Future
When you build people programs that ensure employees feel welcomed, known, included, supported and connected, they feel a ...