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Householders have been urged to submit energy meter readings by the end of the year or risk overpaying their bills. Ofgem announced in November that the energy price cap will increase from £1,717 ...

To avoid being overcharged, you should submit a meter reading before the price cap increases. Doing so guarantees that all of the energy you use before January 1 is charged at the lower rate.

Almost four million smart meters in Great Britain were not working at the end of 2023, according to government data. Faulty meters can mean customers rely on estimated bills, with some paying too ...