Octopus Energy has been forced to refund £1.5 million to customers following an Ofgem investigation. The nation's largest ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

The UK's largest energy supplier has been forced to refund customers after Ofgem found that over 34,000 prepayment meter ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Octopus Energy is set to pay £43 to thousands of customers over billing errors. Ofgem has asked Octopus to pay £1.5 million to prepayment customers who had not received ‘final bills’ and to change its ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Kraken Technologies offers a platform for managing energy system components, including customer billing and renewable ...

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Kraken, named for a giant cephalopod, is the stuff of myth. Can a software platform of the same name bring forth riches from the deep? Octopus Energy, its current owner, hopes so.

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Octopus, one of the largest energy firms in the country, has moved to respond to the Labour Party government's decision to ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...