Glia Digital-First Customer Service News
Read press releases and articles from and about Glia who is reinventing digital customer service for banks, credit unions, insurers, and other customer-focused enterprises
Glia Announces Winners of Inaugural Catalyst Awards at Interact …
Oct 29, 2024 · With Glia, companies can easily shift volume between channels, and customer connections can evolve naturally. Glia helps its customers harness the power of customer interactions to drive efficiency, loyalty, and revenue.
Glia Kicks Off Interact 2024 with Powerful AI Innovation
Oct 28, 2024 · Glia helps its customers harness the power of customer interactions to drive efficiency, loyalty, and revenue. Glia has partnered with over 500 insurance companies, banks, credit unions, and other financial institutions worldwide to improve the customer experience and drive business results.
Glia’s Continued Momentum Redefines Insurance Industry …
Nov 12, 2024 · Glia helps its customers harness the power of customer interactions to drive efficiency, loyalty, and revenue. Glia has partnered with over 500 insurance companies, banks, credit unions, and other financial institutions worldwide to improve the customer experience and drive business results.
Glia Completes 10th Year of Growth Fueled by Strong Adoption of …
Jan 10, 2023 · Glia acquired Finn AI in 2022, the premier AI-powered chatbot platform for banks and credit unions. Built on conversational AI solutions from the acquisition, Glia launched Glia Virtual Assistants (GVAs) to help companies improve resolution times and lower costs while providing frictionless customer experiences that blend virtual and human ...
Glia Launches Unified Interactions Index Online Calculator
Oct 3, 2024 · The Interactions Index Calculator is now available from Glia to all banks, credit unions and insurance companies at no cost. By answering just 14 questions, Glia’s calculator provides apples-to-apples benchmarking data, showing financial institutions how they compare against peers and competitors.
Chad Haydar Joins Glia as Senior Vice President of Alliances
Glia helps its customers harness the power of customer interactions to drive efficiency, loyalty, and revenue. Glia has partnered with over 500 insurance companies, banks, credit unions, and other financial institutions worldwide to improve the …
Glia Exceeds $1B Valuation as Total Funding Surpasses $150 Million
This latest round of financing brings Glia's total funding to $152M and its valuation to over $1B. The additional capital will be heavily allocated toward research and development, helping fuel Glia’s proven decade-long commitment to ongoing innovation in Digital Customer Service.
Videos - Glia
The Digital Product Manager, Global Payments & Deposits at Umpqua Bank discusses how Glia’s interaction platform took the bank’s digital solution to the next level.
Glia Releases Major Upgrade to Call Center Platform
NEW YORK, January 24, 2023—Glia, the leading provider of Digital Customer Service (DCS), announced a major new release of Glia Call Center, part of its complete interaction solution that unifies traditional phone and digital engagements within a single platform.
Skip to content